XXXX times after I gotten a different text alerting me your loan got funded
“Keep checking from time to time observe just what Sofi gives you most of the few months. I refinanced with Sofi directly into a good 5.35% speed (5.1% adopting the auto-pay focus write off) having a ten seasons loan (
$125k harmony). However refinanced which have Sofi once again in to a good 4.0% interest (3.75% following the automobile-pay disregard) having a beneficial seven seasons mortgage (
Merely something you should recall – remain checking right back for the cost as it will not prices anything to continue refinancing which have Sofi.” – SaguaroSpines into the reddit, 8/
The guy verified that the financing ended up being acquired at the XXXX XXXX XXXX XXXX which family savings XXXX was according to the name XXXX XXXX
A whole lot more unfiltered buyers ratings of SoFi are available in the TrustPilot (4.six out-of 5), and you will ConsumerAffairs (dos.8 of 5).
SoFi Individual Issues
Just like the individual finance companies, education loan refinancing loan providers end up in the fresh new legislation of the Consumer Monetary Safety Agency (CFPB), a federal company. Within the mission, the fresh new CFPB allows people to help you record official complaints. This type of issues is actually publicly on the fresh CFPB formal website.
Given that , people provides filed step 1,296 complaints on the SoFi to own an average of you to definitely (1) issue most of the about three (3) days; that is almost fifteen times the typical each and every day complaint rate certainly examined lenders. One of the 601 issues having societal narratives, at least 58 (9.65%) source student loan refinancing.
Consumers document new annual equivalent of you to definitely (1) criticism for each $5.326 billion from inside the estimated corporate money or that (1) ailment per sixteen team.
The allegations made in these complaints are unproven, are not necessarily representative of all consumers’ experiences with SoFi, and could possibly get include dated advice (about rates, bonus offers, etc.). Note that a lender with a large customer base is likely to also have a higher number of complaints when compared with smaller lenders.
Lower than we included three (3) of the most extremely previous and you will associated issues (as of this creating) the spot where the consumer agreed to revealing the facts.
“On XXXX I received a text message from phone number XXXX that my SOFI loan was in process, but that additional information was required to secure the loan. The message included a link to complete the application. I had not started a loan application or any inquiry into a loan application and I assumed this was a fraudulent text. I replied STOP to opt out of any future correspondence. Aprox. On XX/XX/22 I received multiple calls from XXXX phone number XXXX requesting information to complete another loan application. This prompted me to check my credit report. Upon which time I noticed that SOFI had pulled my credit on XX/XX/22. I called SOFI and learned that a personal loan in the amount of <$1>had been dispersed to XXXX XXXX XXXX XXXX XXXX XXXX XXXX. SOFI had all of my personal information on file ( XXXX, XXXX, Home Address, Phone, etc. ) I notified SOFI that this was a case of identity fraud and as of XX/XX/22 my case was being reviewed by their Fraud Dept. I called XXXX XXXX XXXX Bank and spoke to XXXX XXXX ( phone XXXX ) who works in their Fraud Dept. SOFI keeps forwarding me to their Fraud Investigative Team phone title loans near me Delaware number ( XXXX ) that goes straight to voice mail. I can not get a valid case number or confirmation number and they will not give me a phone number or email address to call them directly. The funds have already been dispersed and I want this transaction wiped from my credit and all of my personal information removed from XXXX XXXX.”
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